FAQ – Frequently Asked Questions

For all canvas prints the delivery cost is £7.95

All orders are usually shipped within 24 hours and you should receive your delivery within 2-4 days of the order being placed.

All of our images do indeed have a watermark on, this is to prevent anyone from downloading the images without permission. All printed images will be watermark free.

Our images do come with our logo printed in the bottom right hand corner, think of this as being similar to an artists signature on a painting. If you specifically do not want our logo printing on the image then please send us a message via the contact page BEFORE placing your order.

Yes. If you use our contact page and send an enquiry we will get this arranged for you.

Yes we can print in many other sizes. Use our contact form to send an enquiry stating a size you would like and we will do everything possible to make it happen.

Currently we only accept PayPal. We are working on adding more payment options very soon.

You don’t need to have a PayPal account. PayPal will securely take your card details to take a payment without having to set up an account. It is just like using a card to pay on any other website.

Yes. Please send an enquiry through the contact page and we can discuss availability and requirements.

No. We are currently unable to ship internationally due to courier restrictions on size/weight of parcels however we are continually researching delivery options.

If your print arrives and it is damaged, incorrect or has a printing defect then please contact us immediately. We will do our best to rectify any issues as soon as possible.

When images are printed we try to accurately reproduce the colours as best as possible. Sometimes, depending on the image, this is not possible to get exact.

Also the size of the print you have selected can also lead to some clipping on the edge of the image. In these instances we aim to keep the main subject in the frame.

Currently our prints are on canvas. The canvas frames come in 2 different thickness, 20mm & 38mm. When selecting your size, be sure to select the thickness you require.

We can also offer rolled canvas, these are images printed on the same material but without the wooden frame. It would then be up to you to mount it or frame it as you wish. If you would prefer one of these, please send us a message via the contact page and we can get this arranged for you.

This can be for a variety of reason, i.e. we may not have permission from the people in the photos

As we use PayPal to process our transactions, all of the info comes directly from them. They send us your registered address to use as the delivery address.

Sadly, due to PayPal’s requirement, we have to send all orders to their registered shipping address. If you register and confirm a separate address on your PayPal account before purchasing then we will be able to send to this address, if you select it during payment.

If you have any questions which are not answered here, please use the contact page and we will get back to you within 24 hours.